This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all products and services offered by company. In this Privacy Policy we, us or our means Portfolio Hair.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address.
If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information:
Portfolio Hair
Phone: 02 9901 3331
Email: crowsnest@portfoliohair.com.au
8 Willoughby Road, Crows Nest NSW 2065
We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address);
About your usage of the Service; that you provide to us in e-mails or letters that you send to us;
And about transactions you carry out through the Service, orders you place and the fulfilment of your orders;
data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which the Portfolio Hair apps have access to.
It is possible to view the Portfolio Hair website without providing any personal details. However, without registering your details you will not be able to use the Services.
We may receive some information that you submit to any third party website or application that you access through the Service. Both Portfolio Hair and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.
We will only use any information that we collect from you in accordance with this Privacy Policy.
The Service uses cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor usage of the service, improve the Service’s usability and to personalise the content for you.
If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account.
We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.
In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.
We may use your information in the following ways:
to ensure that our Service is delivered in the most effective manner for you and your computer;
to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to carry out our obligations arising from any contracts entered into between you and us;
to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service;
to administer, support, improve, optimise and develop our Service;
to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services;
for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.
We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at crowsnest@portfoliohair.com.au or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email or Facebook Messenger Bot message that you receive.
Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.
You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should therefore be careful when submitting information about yourself to the Service.
We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfil your orders and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.
We may disclose your personal information to Facebook Inc in order to fulfil the Services. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php
The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.
Advertisements contained on our Service operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.
In common with a number of other websites, the data that we collect from you may be transferred to a cloud service provider which has data servers which are based outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer and the storing and/or processing of your personal data on these servers. We will take all steps Privacy Policy.
Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.
Your information will only be held for a reasonable period or as long as the law requires or permits.
Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Last Revised: 01.06.2020
Tillie is our Salon Manager and Colour Specialist at Portfolio Hair. She comes with over 7 years experience and loves everything colour and creating the perfect lived in blonde for our guests.
Her upbeat personality and professionalism also puts our guests at ease.
When she’s not in the Salon she is out walking, shopping or at dinner with her friends!
Nicole’s key strengths are balayage and styling and loves creating a lived in colour that is timeless and low maintenance.
She is originally from Canada and has a degree in accounting. She has been hairdressing for 6 years and has been with Portfolio Hair ever since.
She enjoys being active and going for nice dinners with family and friends.
My key strengths in hairdressing I feel would be giving the most relaxing head massages as well as giving a smooth blowdry.
I have been hairdressing since November 2020, starting my first year as an apprentice at Portfolio Hair and although it is a short time, I have already gained so much great experience and can’t wait for what my future holds in this industry.
My fav show on Netflix is Prison Break and in my spare time I like to hang out with family and friends.
We are so excited to welcome Jaz, our emerging stylist, as the newest member of Portfolio Family. She has always had an interest in the beauty industry and loves how it allows us all to express our creativity.
With a warm and friendly manner, she loves helping her clients with their colouring and styling needs.
When she’s not in the Salon you will find her with friends enjoying the great outdoors.
Meet Alfie, our executive stylist at Portfolio Hair. He’s a gamer and love video games!
He has been doing hair for 10+ years and his strengths are short hairstyles and balayage! He has a love for fashion colours that are vibrant and fun.
In his down time he loves to watch shows like Black Mirror and documentaries.
Freya is the newest member of the Portfolio Family and is currently in the 2nd year of her apprenticeship. Since the 7th grade she has been experimenting with colour and knew it would be the perfect career opportunity for her as she got older.
Freya is extremely sweet, kind and bubbly and gives the perfect head massage at the basin.
When she’s not in the Salon you will find her either hanging out with friends and family, watching horror movies with her cat or cooking for her housemates.
Kieran is our Senior Stylist at Portfolio Hair and is a master of Balayage’s and achieving the perfect blonde.
With personality for days, he is always down for some good banter and loves sharing stories with our guests.
When he’s not in the Salon you will often find him at the gym working out or at a local bar ordering some cocktails.
Katie is also new to the Portfolio Family and is currently in the 1st year of her apprenticeship. She entered into the hair and beauty industry so that she could help people become more confident and feel incredible when they look in the mirror.
She’s a quiet little firecracker and is amazing at foiling and smooth blowdry hairstyles.
When she’s not in the Salon you will find her crocheting and listening to country music.
Danielle is our Specialty Cutter here at Portfolio Hair and comes with over 14 years experience in the hair and beauty industry.
She is obsessed with the latest trends in fashion and beauty and is the master of short/pixie cuts and mens styling.
When she’s not in the Salon you will find her either shopping or walking on the beach, often with her camera in hand.
Bianca has been with Portfolio Hair since the beginning of her apprenticeship in 2009.
Here she continued to grow as a hairdresser until she moved into the role as Salon Coordinator. She loves that she can still be part of this industry and help the Portfolio stylists look after all of our loyal guests needs.
Her current favourite Netflix’s TV Show is The Sinner and when she’s not working, she enjoys going to the beach, travelling and catching up with friends over coffee.
My key strengths are a smooth blowdry and creating gorgeous curls.
I’m in my first year of my apprenticeship at Portfolio Hair and enjoying learning so much, with all the training provided.
I love spending my spare time shopping with my friends and going out for dinner with my family.
I’ve been in the industry for over 25 years and am highly skilled in all aspects of hair. I am dedicated to continue to be educated on current trends and to introduce these to our guests.
I love to give a full experience when guests are in the chair in front of me.
When I’m not at the salon I enjoy travelling, surfing, sailing and in my downtime, love a good Netflix series.
Elissa is a hair nerd, wife, mum and friend. She started in the industry around 16 years ago and has been at Portfolio Hair for six years!
She loves to connecting with our guests and doing amazing hair. Her strengths are in colouring and she completed the Wella Master Colour Program last year which has allowed her an extensive knowledge on all things colour! Colour is her passion and providing a long lasting stylist/client relationship.
Spare time?? Good joke!! Between work life and mumlife it leaves her little time for much else, but racing home to be around her family and friends.
Sophie has been hairdressing for 7 1/2 years, and her hair has been varying shades of purple for 5 of those years.
She never knew she wanted to be a hairdresser until she was in a salon trialling for an apprenticeship. She has been with Portfolio Hair since February 2020.
Her key strengths are a mixture of blondes, leaning towards balayage, where she can create light and depth, texture and contrast. It is a style of colour that is very personal and contemporary.
When she’s not in the Salon, she enjoys sketching with pencil and mixed media, and playing Nintendo switch games.
Katie is Portfolio Hair’s newest member! She is a first year apprentice and started at Portfolio Hair in September 2020.
Her hairdressing strength is giving a soothing head massage that you could fall asleep to.
She is obsessed with Greys Anatomy and spend most of her time either at the pub, playing Sims, watching Netflix or hanging out with her Kelpie!
Yuka grew up Japan and came to Australia 4 ½ year ago. She loves her job and has been working at Portfolio Hair for 1 ½ years now although she has been a hair stylist for over 10 years.
Her strengths are in both men and womens cutting and she loves creating balayages.
When she’s not in the salon, she loves to find a nice café or restaurant and watch Netflix and YouTube.
Ashlee has been hairdressing for over 14 years and has been with Portfolio Hair for over 2 ½ years.
Her strengths are mens cutting, upstyling and balayage.
She loves watching Stranger Things, Hannibal TV Show and 90 Day Fiancé and love spending time with friends, family and her fiancé. She’s a bit of a foodie, so she loves checking out new restaurants. Sha also loves shopping and shoes and anything with glitter on it!
Reyna started hairdressing at the age of 18 with Portfolio Hair and was fortunate enough to be mentored by founder Gino Fossano for 14 years.
Styling and Hair Extensions are her key strengths, although she does enjoy being able to perform all services on our guests, so she can see the beginning to end process.
Working at Portfolio Hair for the past two years has been an amazing experience that has allowed Olivia the drive to achieve optimal results in her career. Being her 6th year of hairdressing, she noticed a significant amount of growth in her work.
Balayage and foiling would be some of her greatest strengths in the salon as she love getting creative with colour and specialising in blondes!
Outside of work she enjoys socialising with friends, family and also staying active. Her current favourite Netflix series is Brooklyn Nine-Nine.
Jemma has been working in the hairdressing industry for the past 15 years since taking on an apprenticeship just to “give it a try”. It very quickly turned into the best move she ever made. She has travelled the world working in the hair industry across Europe and on a Cruise Liner.
She has a passion for all hair colouring from a simplistic colour gloss to bold beautiful blondes. She has been a hair colouring educator for Wella and L’Oreal and has many hot tips to get the best results and maintain hair quality at home.
Her current favourite Netflix’s TV Show is Rupauls Drag Race as she loves the outlandish creativity and big hair!
Claudia has been in the hair & beauty industry for nearly 13 years and has worked with Portfolio Hair for 4 years now.
She love all aspects of hair but truly excels in upstyling and colouring.
When she’s not working she enjoys spending time with her family, friends and loves going to the beach.
Stefano has been hairdressing for over 13 years and has worked with Portfolio Hair for over 5 years.
His current favourite Netflix’s TV Show is House Of Cards and when he’s not working he loves to go out on his motorcycle and explore new places.
After the passing of founder Gino Fossano, Leanne continues to carry on her husband’s legacy at Portfolio Hair, Mona Vale.
Leanne is enjoying growing with her team and continues to give the ultimate service to our loyal guests at Portfolio Hair.